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How hm77win Handles Your Personal Information

This Privacy Policy sets out exactly what data we collect when you create an account, make a deposit via JazzCash, Easypaisa or Raast, and browse our lobby.

Account data collected at registrationPayment data for JazzCash, Easypaisa, RaastCookie and device activity recordsYour rights to access and correct dataHow to reach us with privacy requests
hm77win How hm77win Handles Your Personal Information
PRIVACY CONTACT PATHS

Reach Us With a Privacy Request

If you want to see what data we hold on your account, request a correction, or ask about deletion, you can contact our support team directly through any of the channels below. We aim to respond to privacy-related requests promptly and will confirm receipt when your message arrives.

Team online

Live Chat

Open the chat widget from your account dashboard. Available during operating hours for questions about your data, account records, or payment history linked to JazzCash, Easypaisa or Raast.

Email Support

Send your privacy request to our support email with your registered account number. We use your registered contact details to verify your identity before releasing or changing any account data.

Account Settings

Log in, go to Account Settings, and use the Data Request section to download a copy of your profile data or submit a correction request without waiting for an agent.

HOW WE PROTECT YOU

Security, Cookies and Your Account Controls

We use SSL encryption on every page and every transaction, so data moving between your device and our servers is protected in transit. Your account access is secured with a one-time password sent to your registered mobile number each time you log in from a new device.

Cookies and Session Tracking We use session cookies to keep you logged in and preference cookies to remember your lobby settings. You can clear or block cookies through your browser; doing so may affect how certain account features load.
Payment Data Handling Deposit and withdrawal records for JazzCash, Easypaisa and Raast are stored as transaction references only. Full wallet credentials are processed by the payment provider and are never written to our database.
Account Security Controls Each login from an unrecognised device triggers an OTP to your registered number. You can review active sessions inside Account Settings and end any session you do not recognise immediately.
Data Retention and Deletion We keep your data while your account is active and for the period required by applicable law. Submit a deletion request via email or Account Settings once you have closed your account and obligations are met.

Common Questions About Your Privacy Rights

These are the questions we hear most often about how your data is managed on hm77win. If your question is not here, reach us through live chat or email and we will get back to you.

We collect your name, mobile number, and login credentials at registration. If you deposit via JazzCash, Easypaisa or Raast, we also store a transaction reference to match your wallet payment to your account.

No. PIN authentication happens inside the JazzCash or Easypaisa app. We receive only a transaction confirmation reference; your wallet PIN never reaches our servers at any point.

Log into your account, go to Account Settings, and use the Data Request option. Alternatively, email our support team from your registered address and we will prepare your data file after verifying your identity.

Yes. Once your account is closed and any legal retention period has passed, you can submit a deletion request by email or through Account Settings. We will confirm when the deletion is complete.

We do not sell your data or share it with advertisers. Data may be passed to payment processors like JazzCash, Easypaisa and Raast solely to complete your transactions, and to security services that protect the platform.

Contact our support team via live chat or email with your account number and the correction needed. We verify your identity first, then update the record and confirm the change back to you.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.